Policies
Clear policies. Faster decisions.
This store uses an on-site cart and WhatsApp checkout (no Shopify checkout yet). You place the order on WhatsApp after reviewing totals here.
Shipping & delivery
- Free shipping on orders of ₹599+.
- Below ₹599, shipping is flat and zone-wise at checkout.
- Dispatch: 24-48 hours after confirmation.
- Delivery: 2-4 days (courier/serviceability dependent).
| Zone | Definition | Shipping |
|---|---|---|
| METRO | Major metro/Tier-1 city pincodes | ₹51 |
| STANDARD | All serviceable pincodes across India excluding Metro & Special/Remote zones. | ₹79 |
| SPECIAL | North East states: Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura. (Optionally, many brands also place J&K, Ladakh, Andaman & Nicobar, Lakshadweep under “Special/Remote” depending on courier pricing.) | ₹103 |
Returns & replacements
Food products are generally non-returnable once opened.
- If your order arrives damaged or you receive a wrong item, contact support within 24 hours of delivery with photos/unboxing video.
- We’ll confirm the issue and arrange a replacement or resolution, case-by-case.
Privacy
We use your details only to fulfil your order and provide support. We do not sell your personal data.
Website terms
- This website content, prices, and availability are subject to change without prior notice.
- All product images are for representation; refer to the pack label for final information.
- By placing an order on WhatsApp, you confirm your delivery details and payment choice.
- For any dispute or support, contact info@vedrabotanicals.com.
FAQ
How is shipping calculated below ₹599?
We determine your zone based on city/state and apply a flat zone shipping fee at checkout.
What payment methods are supported?
UPI or COD. COD includes a ₹50 fee.
Where is it shipped from?
Origin: Bangalore, Karnataka.